Ekoda Self Storage Insurance Claim Process

Step 1: Notify facility management and your account manager within 24 hours of discovering an incident.

Step 2: Document the damaged items with clear, high-resolution photographs and videos without disturbing the scene.

Step 3: Submit purchase receipts or valuation invoices along with a signed incident declaration form.

Step 4: The HDI insurance adjuster completes an on-site inspection, after which claim compensation is disbursed to your bank account.